Last updated: 19 August 2026
The Exchange (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the choices you have. By using this website you agree to the practices described here.
Who we are
The Exchange is a professional development hub based in Singapore. If you have any questions about this policy or your personal data, you can reach us at info@theexchange.com.sg or through our contact page.
Information we collect
- Enquiry details. When you use our contact form, we collect your name, email address, phone number and any message you send, so we can respond to you.
- Newsletter sign-ups. If you subscribe, we collect your email address to send you the updates you have opted in to receive.
- Usage data. Like most websites, we collect anonymous analytics about how visitors use our site — such as pages viewed and general location — to help us improve it.
How we use your information
- To respond to your enquiries and provide the services you request.
- To send newsletter or marketing emails you have opted in to (you can unsubscribe at any time).
- To operate, maintain, secure and improve this website.
Cookies and analytics
We use analytics tools, including Google Analytics, to understand how our site is used. These tools may set cookies on your device. You can control or disable cookies through your browser settings, though some parts of the site may then work less smoothly.
Sharing your information
We do not sell your personal data. We only share it with trusted service providers who help us operate this site and communicate with you — such as our email delivery and analytics providers — and where we are required to by law.
Data retention
We keep your personal data only as long as needed for the purposes described above, or as required by law, and then delete or anonymise it.
Your rights
Under Singapore’s Personal Data Protection Act (PDPA), you have the right to access and correct the personal data we hold about you, and to withdraw your consent to our use of it. To make a request, contact us at info@theexchange.com.sg.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at info@theexchange.com.sg or via our contact page.